Permission & Access Issues

Fix Cannot Edit or Change Links in SharePoint Quick Links Web Part

Elise Williams Oct 16, 2026 868 views

Question details

The user is unable to add, edit, or change URLs within the SharePoint Quick Links web part.

How to Fix Cannot Edit or Change Links in SharePoint Quick Links

Product: Microsoft SharePoint
Device & OS: not provided
Scenario: Attempting to update or add new links to a Quick Links web part on a published SharePoint site page.
Observed behavior: The web part does not allow links to be added or modified, potentially due to browser conflicts, cache errors, or lack of page editing permissions.

Before you start

Ensure you are logged in with an account that has at least 'Contribute' or 'Edit' permissions for the SharePoint site, and verify that the page is not currently checked out by another colleague.

Solution 1Recommended

Switch Web Browsers and Clear Cache

Browser-specific glitches or outdated cache data often prevent SharePoint web parts from executing scripts properly.

Often, SharePoint web parts can experience temporary incompatibilities with certain browsers (such as Microsoft Edge) due to cached data or recent browser updates. Switching to an alternative supported browser like Google Chrome is the fastest way to verify and bypass this issue.

Test an alternative browser

Open your SharePoint site using a different web browser, such as Google Chrome or Mozilla Firefox, and try editing the Quick Links web part.

Clear browser cache

If the issue only happens in your primary browser, open its settings, locate the 'Clear browsing data' option, and clear your cached images and files.

Refresh and retry

Reload the SharePoint page in Edit mode and attempt to add or modify the Quick Links again.

Browser Compatibility: Many users report that simply switching from Edge to Chrome resolves this specific Quick Links editing error immediately.

Solution 2

Verify Edit Permissions and Check Out Status

You must have the correct permissions and actively enter edit mode on the SharePoint page to make changes.

Solution 3

Recreate the Quick Links Web Part

If the issue is isolated to a single corrupted web part, removing and recreating it can resolve the underlying glitch.

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Frequently Asked Questions

Why is the Edit button missing on my SharePoint page?

The Edit button will not appear if you do not have sufficient permissions (such as Edit or Contribute rights) for that specific site or page, or if the page has been locked by a site administrator.

Why does the SharePoint Quick Links web part work in Chrome but not Edge?

Sometimes browser-specific cache data, outdated extensions, or recent browser updates can interfere with SharePoint's background scripts. Clearing your browser cache or switching browsers usually resolves this.

How do I know if a SharePoint page is checked out by someone else?

If a page is checked out by another user, SharePoint will display a yellow banner at the top of the page indicating who has it checked out. You will not be able to edit the page until they check it back in or discard their checkout.

Does the Quick Links web part support both internal and external links?

Yes, you can add both internal SharePoint page links and external website URLs. Simply select 'From a link' when adding a new item and paste the desired URL.

Document & File Issues