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How to Fix OneNote Templates Missing from the Template List
Question details
The user is unable to find their newly saved custom OneNote templates when trying to create a new page, likely due to incorrect save locations or software glitches.
- Product
- Microsoft OneNote
- Device & OS
- Windows
- Scenario
- Attempting to create a new notebook page using a previously saved custom page template.
- Observed behavior
- The custom saved template does not appear in the 'My Templates' selection pane, preventing the user from applying their layout.
Before troubleshooting, ensure your Windows user account has administrator privileges to access hidden system folders and perform Office repairs, and sync your current notebooks to prevent any accidental data loss.
Verify and Move the Template to the Default Directory
OneNote relies on a specific system folder path to locate and load custom templates. Verifying and saving the file in this directory usually resolves the missing template issue.
Custom templates created in OneNote are stored locally on your Windows device. If they are saved in a different location, OneNote will not be able to populate them in the 'My Templates' list.
Press the Windows Key + E on your keyboard to open File Explorer. Navigate to the View tab at the top and ensure the 'Hidden items' checkbox is selected so you can view system folders.
In the address bar, paste or navigate to the following directory: C:\Users\username\AppData\Roaming\Microsoft\Templates\ (make sure to replace 'username' with your actual Windows account name).
Look for a file named 'My templates.one'. If your custom template is missing from this folder, you will need to open OneNote and save your page as a template again, ensuring the destination is set to this exact path.
Relaunch the OneNote application. Go to the Insert tab, click on Page Templates, and check if your custom layout now successfully appears under the 'My Templates' category.
Perform a Microsoft Office Online Repair
If your templates are stored in the correct directory but still fail to load, repairing your Microsoft Office installation can fix underlying application glitches.
Looking for a Bug-Free, Free Office Suite?
If you frequently encounter missing templates or application glitches in Microsoft Office, consider switching to WPS Office. It provides a lightweight, highly compatible alternative for your document, spreadsheet, and presentation needs, complete with thousands of free built-in templates.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your computer.
- 2. Install the Software: Run the downloaded installer and follow the quick setup wizard to install WPS Office on your device.
- 3. Explore Free Templates: Open WPS Office and browse the extensive Template Store to find perfect layouts for your documents, spreadsheets, and presentations without worrying about missing files.
Frequently Asked Questions
Can a OneNote template be applied automatically to all new pages?
Yes. Open the Page Templates pane from the Insert tab. At the bottom of the pane, look for the 'Always use a specific template' section. Use the dropdown menu to select your custom template. Any new page created in that specific notebook section will now automatically use this layout.
Why is the AppData folder missing on my computer?
The AppData folder is a hidden system folder in Windows, designed this way to protect core application files. To view it, open File Explorer, click the 'View' tab at the top of the window, and check the box for 'Hidden items'. The folder will then become visible in your C:\Users\username\ directory.
Will running an Online Repair delete my existing OneNote notebooks?
No, running an Online Repair only fixes the application files and core settings. Your OneNote notebooks are stored separately, either locally in your Documents folder or securely in your OneDrive cloud storage, and will not be deleted or affected during the repair process.
