Uninstall & Reinstall Issues

Fix Microsoft 365 Automatically Uninstalling and Reinstalling

John Wilson Oct 16, 2026 869 views

Question details

Users in managed enterprise environments need to stop Microsoft 365 Office applications from continuously uninstalling and reinstalling on their computers.

How to Fix Microsoft 365 Automatically Uninstalling and Reinstalling

Product: Microsoft 365 Office
Device & OS: Windows
Scenario: Managing and deploying Microsoft 365 applications using Microsoft Intune and Hybrid Active Directory environments.
Observed behavior: Microsoft 365 Office applications are randomly removed from multiple Windows computers and subsequently reinstall themselves, typically triggered by conflicting application deployment policies.

Before you start

Ensure you have administrative access to the Microsoft Endpoint Manager (Intune) admin center and check the deployment logs on the affected Windows computers to identify the exact uninstallation triggers.

Solution 1Recommended

Identify and Resolve Intune Deployment Conflicts

Review Intune deployment policies to ensure no duplicate or conflicting application packages are targeting the same Windows devices.

The most common cause of an endless uninstall and reinstall loop in an enterprise environment is a conflict between multiple deployment policies targeting the same device. For instance, deploying a standalone Microsoft Teams package alongside a Microsoft 365 Apps suite that already includes Teams can trigger Intune to constantly remove and reapply the software based on conflicting detection rules.

Access Endpoint Manager

Review Application Deployments

Navigate to 'Apps' and select 'All apps' to view the list of currently configured applications.

Check Policies and Assignments

Examine the deployment policies, assignments, detection rules, and supersedence settings specifically for Microsoft 365 Apps and related standalone software (such as Microsoft Teams).

Remove Duplicate Deployments

Identify if multiple deployments are pushing the same or overlapping software to the affected devices. Pause or remove the conflicting secondary deployment (e.g., stop the standalone Teams deployment).

Identify and Resolve Intune Deployment Conflicts

Resolution Verified: Stopping the duplicate or conflicting application deployment immediately resolves the automatic uninstallation cycle and restores normal application stability.

Solution 2

Contact Microsoft 365 Support for Log Analysis

If no obvious deployment conflicts are found in the admin center, escalate the issue to Microsoft Support for a deeper log analysis.

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Frequently Asked Questions

Why is Microsoft Office randomly uninstalling from managed network computers?

In managed enterprise environments, this issue is typically caused by conflicting deployment policies in Microsoft Intune. When two different policies attempt to enforce overlapping software rules (like a Microsoft 365 Apps suite and a standalone Teams app), the system may continuously uninstall and reinstall the suite to satisfy conflicting detection rules.

How can I view Office deployment logs to find the cause on Windows?

You can locate the Office setup and deployment logs in the %temp% or %windir%\temp directories on the affected Windows machine. Look for log files starting with your machine's name to identify the exact service or policy that triggered the uninstallation.

Does deploying Teams separately always cause Microsoft 365 to uninstall?

Not always. However, if the standalone Teams MSI deployment uses detection rules that conflict with the Teams application bundled inside the Microsoft 365 Apps suite deployment, Intune may enter an endless loop of uninstalling and reinstalling to resolve the conflict.

Installation & Activation