Does Email Delegation Work After Removing a Microsoft 365 License?
Learn what happens to email delegation when you remove a Microsoft 365 license, and discover how to maintain mailbox access by converting to a shared mailbox.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesFix Delayed OneDrive Verification Codes and Repeated Guest Sign-Ins
Having trouble with delayed OneDrive verification codes or forced guest sign-outs? Learn how to fix SharePoint external sharing, session policies, and MFA delays.
Read more ›Fix Outlook Storage Not Updating After Microsoft Storage Upgrade
Learn how to fix the issue where Outlook continues to report full storage and blocks incoming emails even after purchasing a Microsoft storage upgrade.
Read more ›How to Check and Reduce Microsoft Account Storage Usage
Learn how to easily check your Microsoft account storage limits and free up space by managing OneDrive files and Outlook emails without purchasing an upgrade.
Read more ›How to Recover a Work Account After Using a Temporary Access Pass on the Wrong Device
Learn how to recover your work account if you used a Microsoft Authenticator Temporary Access Pass on the wrong device and lost your password.
Read more ›How to Fix Power Apps Access Issues for Azure AD Guest Users
Learn why Gmail-based Azure AD guest users cannot access Power Apps even after being assigned licenses, and discover solutions for guest account access limitations.
Read more ›Fix Microsoft Account Verification Code Rejected After Security Change
Learn why your Microsoft account verification code is rejected after a security info change, understand the 30-day restriction, and how to recover access.
Read more ›Why Microsoft Authenticator Removed Apple Watch Support and How to Fix It
Learn why Microsoft Authenticator discontinued its Apple Watch companion app and discover alternative ways to approve your multi-factor authentication sign-ins.
Read more ›How to Fix Microsoft Authenticator Backup Is Too Large Error
Learn how to resolve the Microsoft Authenticator backup too large error. Discover safe ways to manage over 100 accounts and secure your 2FA data without losing codes.
Read more ›How to Cancel and Refund a Microsoft Subscription Charged at Zero
Learn why your Microsoft 365 subscription shows a zero charge, understand free trial billing, and discover how to cancel your plan and request a refund.
Read more ›Fix Excel Iframe Prompting Microsoft 365 Sign-In in Private Browsing
Learn how to resolve the issue where publicly shared, embedded Excel workbooks request a Microsoft 365 sign-in when viewed in private browser modes.
Read more ›How to Remove Cached Microsoft 365 Credentials from Shared Windows PCs
Learn how to completely remove persistent cached Microsoft 365 and Office credentials from shared Windows 10 computers to secure user privacy.
Read more ›How to Buy a Microsoft Teams Phone Resource Account License
Learn how to purchase or claim a Microsoft Teams Phone Resource Account license in the Microsoft 365 admin center and troubleshoot availability issues.
Read more ›How to Troubleshoot Gaggle SSO Invalid Ticket Errors in Microsoft 365
Learn how to resolve Gaggle SSO invalid ticket errors and unexpected email prompts when using Microsoft 365. Discover step-by-step troubleshooting for your identity provider.
Read more ›Is a Business Account Required for PowerPoint Live in Teams?
Find out why the PowerPoint Live option is missing in Microsoft Teams and discover the account requirements for sharing slides with presenter notes.
Read more ›Fix Microsoft 365 Premium Features Missing in Office for iOS
Learn how to troubleshoot and verify your active subscription when Microsoft 365 Premium features or the diamond icon disappear in Word, Excel, or PowerPoint for iOS.
Read more ›How to Reset a Windows PIN Without the Old PIN
Learn how to easily reset a forgotten Windows PIN without needing the old one. Follow our step-by-step guide to verify your Microsoft account and create a new PIN.
Read more ›How to Fix Microsoft 365 Deleted User Licenses Not Available for Reassignment
Learn why deleting a Microsoft 365 user does not always make their Business Premium license available, and how to fix billing and subscription issues in the admin center.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.