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License & Subscription Issues

How to Disable Power BI Pro 60-Day Trial Prompt for E5 Users

Khadija KhanKhadija Khan Oct 12, 2026 869 views

Question details

An administrator needs to prevent Microsoft 365 users who already have an E5 license from being prompted to start a 60-day Power BI Pro trial.

How to Disable Power BI Pro Trial Prompts for Microsoft 365 E5 Users
Product
Power BI
Device & OS
not provided
Scenario
Managing user licenses and preventing unnecessary self-service trial prompts in an enterprise environment.
Observed behavior
Users with an E5 license are unexpectedly receiving prompts to sign up for a 60-day Power BI Pro trial when accessing the service.
Before you start

Ensure you have global administrator privileges for your Microsoft 365 tenant and have the appropriate PowerShell modules (such as Azure AD or MSOnline) installed on your system.

Solution 1Recommended

Disable Self-Service Sign-up via PowerShell

Use PowerShell to disable ad-hoc subscriptions at the tenant level, preventing users from triggering the trial registration.

If users are receiving trial prompts despite having E5 licenses, it is often due to the self-service trial feature being enabled globally. Disabling this stops users from bypassing centralized license management.

1
Open PowerShell as Administrator

Launch Windows PowerShell on your machine with 'Run as administrator' privileges.

2
Connect to Microsoft 365

Run the appropriate connection command, such as 'Connect-MsolService', and log in using your global administrator credentials.

3
Disable Ad-Hoc Subscriptions

Execute the command 'Set-MsolCompanySettings -AllowAdHocSubscriptions $false' to turn off self-service sign-ups across the tenant.

4
Verify E5 License Entitlements

Log into the Microsoft 365 Admin Center, navigate to Active Users, and ensure the Power BI Pro entitlement within the E5 license is actively checked for your users.

Disable Self-Service Sign-up via PowerShell
Centralized Control Achieved: Disabling ad-hoc subscriptions ensures all Power BI licenses are managed exclusively by administrators, eliminating confusing trial prompts for end-users.
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Frequently Asked Questions

Why do E5 users get the Power BI Pro trial prompt?

Even though E5 licenses include Power BI Pro, users might trigger the prompt if the specific Power BI Pro app entitlement isn't ticked in their license assignment, or if global self-service trial features are active when they click on premium features.

Does disabling ad-hoc subscriptions affect existing active trials?

No, running the PowerShell command to disable self-service sign-ups prevents new users from starting trials but does not cancel active trials or affect properly assigned E5 licenses.

How do I manually confirm if a user has a Power BI Pro license applied?

Go to the Microsoft 365 admin center, navigate to Users > Active users, select the user's name, and click the Licenses and Apps tab. Scroll down to the Apps section and verify that 'Power BI Pro' is checked under their E5 assignment.

Can I disable the trial prompt for specific users only?

The PowerShell 'AllowAdHocSubscriptions' setting applies globally at the tenant level. To manage specific access rather than disabling self-service entirely, you must strictly manage individual license and app assignments in the admin center.