Sign-in & Login Problems

How to Sign Out of Microsoft Sway and Switch Accounts

Adam Davis Oct 10, 2026 872 views

Question details

The user needs to log into a different Microsoft account in Sway, but the browser keeps automatically signing into the current account.

How to Sign Out of Microsoft Sway and Use Another Account

Product: Microsoft Sway
Device & OS: not provided
Scenario: Attempting to switch accounts or sign in with a different email address on Sway.
Observed behavior: Sway continues to use the existing Microsoft account session automatically, preventing the user from entering new credentials.

Before you start

Ensure you have the email address and password ready for the new Microsoft account you want to use before attempting to switch sessions.

Solution 1Recommended

Use an Incognito or InPrivate Browser Window

The quickest way to log into a different Sway account without disrupting your current Microsoft session in your main browser.

By using a private browsing window, you start a fresh session that ignores your currently saved Microsoft cookies. This allows you to log into a second account seamlessly.

Open a Private Window

Launch your web browser. Press Ctrl+Shift+N (on Chrome or Edge) or Ctrl+Shift+P (on Firefox) to open a new Incognito or InPrivate window.

Navigate to Sway

In the private window's address bar, type https://sway.cloud.microsoft/ and press Enter.

Sign In

Click the sign-in button and enter the credentials for the different Microsoft account you wish to use.

Use an Incognito or InPrivate Browser Window

Quick Account Switching: You can keep your normal browser window open for your primary account and use the private window for your secondary account simultaneously.

Solution 2

Sign Out and Clear Browser Cookies

Use this method if you want to permanently switch accounts in your main browser and stop it from automatically logging into the old account.

Free Microsoft Office alternative

Looking for a Reliable Office Suite? Try WPS Office

If you're experiencing account login frustrations with online-only Microsoft services, consider downloading WPS Office. It provides a robust, lightweight desktop alternative that is completely free and doesn't force you into endless cloud login loops.

1. Download the Installer: Visit the official WPS Office website and click the free download button for your operating system.
2. Install WPS Office: Run the downloaded installation file and follow the quick on-screen instructions.
3. Open Your Files: Launch WPS Office and start editing your documents instantly without complex account setups.

Fully compatible with Microsoft Office formats like .docx, .xlsx, and .pptx.Free and lightweight desktop suite that avoids web browser login issues.Seamless offline access to your documents without forcing cloud synchronization.All-in-one workspace for Word, PDF, Excel, and PowerPoint.

microsoft office alternative - wps office

Frequently Asked Questions

Why does Sway automatically sign me in with the wrong account?

Sway relies on your browser's active Microsoft account session cookies. If you are already logged into Outlook, OneDrive, or Office.com on that browser, Sway will automatically detect and use that existing session instead of asking for your credentials.

Can I be signed into two Sway accounts at the same time?

You cannot be signed into two accounts simultaneously in the same standard browser window. However, you can use your main browser for one account and an Incognito/InPrivate window (or a different browser entirely) for the second account.

How do I remove a saved Microsoft account from my browser?

To remove a saved account, go to the Microsoft login screen and sign out. When prompted to pick an account to sign back in, click the three horizontal dots next to the account name you want to remove and select 'Forget'. You may also need to clear your browser's cached cookies.

Login & Account Issues