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How to Stop Email Notifications for Mentions in Microsoft 365
Question details
The user wants to stop receiving email notifications when tagged or mentioned in Microsoft 365 files like Word, Excel, and PowerPoint.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Managing user notification preferences for document mentions to reduce email clutter.
- Observed behavior
- Users consistently receive unwanted email notifications every time they are mentioned or tagged in shared cloud documents.
Ensure you have access to your OneDrive for Business or SharePoint Online account through a web browser, and keep in mind that changes to these notification settings may take up to 24 hours to fully propagate.
Turn Off Mention Notifications in OneDrive for Business
Disable email alerts for mentions within files stored directly in your OneDrive for Business.
This method stops email notifications triggered by mentions in files that are saved in your personal Microsoft cloud location.
Log in to your Microsoft 365 account in a web browser and open OneDrive for Business.
Click the gear icon in the top right corner to open Settings, then select 'OneDrive settings'.
Navigate to the 'Notifications' section and clear the checkboxes for the email notifications you no longer want to receive.
Disable Mention Alerts in SharePoint Online
Stop email notifications for files stored in shared SharePoint document libraries.
Disable Notifications Tenant-Wide via Admin Support
For IT administrators wanting to disable these alerts for all users simultaneously.
Try WPS Office for Seamless Collaboration Without the Clutter
Tired of complicated settings in Microsoft 365? WPS Office offers a streamlined, free alternative with robust cloud collaboration features. Edit Word, Excel, and PowerPoint files effortlessly while maintaining full control over your document sharing and notification preferences.
- 1. Download the Installer: Visit the official WPS Office website and click the free download button.
- 2. Install WPS Office: Run the downloaded setup file and follow the on-screen instructions to complete the installation.
- 3. Open Your Office Files: Launch WPS Office and open your existing Word, Excel, or PowerPoint documents with seamless compatibility.
Frequently Asked Questions
Why am I still getting mention emails after disabling them?
Microsoft 365 notification settings can take up to 24 hours to fully propagate across OneDrive and SharePoint. If you still receive emails after this period, you may need to contact your IT administrator.
Do mention notifications work for local files?
No, the @mention feature and its associated email notifications only trigger for files saved in a Microsoft cloud location, such as OneDrive for Business or SharePoint Online.
Can an administrator turn off mention emails for everyone in the organization?
There isn't a simple built-in switch to disable this tenant-wide. Administrators may need to explore API solutions like CSOM or Microsoft Graph, or contact Microsoft Support directly to request a tenant-wide configuration.
