How to Access Message Center Roles in GoDaddy Microsoft 365
Question details
The user needs to locate and assign the Message Center reader or privacy reader role within a Microsoft 365 tenant hosted by GoDaddy.

- Product
- Microsoft 365 (GoDaddy hosted)
- Device & OS
- not provided
- Scenario
- An administrator receives Message Center privacy-reader notifications and needs to assign the corresponding role to appropriate users.
- Observed behavior
- GoDaddy-hosted Microsoft 365 tenants often use custom administration interfaces, making direct access to standard Microsoft 365 admin centers and role assignment menus unclear or unavailable.
Ensure you are logged in with an account that has Global Administrator privileges, as standard users cannot modify role assignments in Microsoft 365.
Assign Roles via the Office 365 Admin Center
Use the standard Microsoft 365 Admin Center to manually assign the Message Center reader role if GoDaddy provides access to the interface.
While GoDaddy provides a customized dashboard, you can often still access the standard Microsoft 365 Admin Center to manage detailed tenant settings such as roles and permissions.
Log in to your GoDaddy account and navigate to the Email & Office Dashboard, then click on 'Advanced Admin Centers' to open the Microsoft 365 Admin Center.
In the left-hand navigation pane of the Microsoft 365 admin center, locate and click on 'Roles', then select 'Role Assignments'.
Search for either 'Message Center reader' or 'Message Center privacy reader' in the roles list and click on it.
Click 'Add users' or 'Assign', search for the user who needs the permissions, select their account, and save the changes.

Contact GoDaddy Administrator Support
If the Role Assignments section is unavailable in your tenant, you will need to rely on GoDaddy support or your organization's Global Admin.
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Frequently Asked Questions
Why is the Roles menu missing in my GoDaddy Microsoft 365 admin center?
GoDaddy uses a simplified, customized dashboard for its Microsoft 365 customers. This interface often hides advanced Microsoft 365 settings, including the Roles menu, to prevent accidental configuration changes. You must access the Advanced Admin Center or contact GoDaddy support to bypass this.
What does the Message Center reader role actually do?
The Message Center reader role allows assigned users to view important notifications, updates, and privacy messages in the Microsoft 365 Message center without giving them full global administrator rights over the entire organization.
Can I bypass GoDaddy and log directly into Microsoft to assign roles?
Usually, GoDaddy federates your login, meaning even if you go to portal.office.com, you are redirected to the GoDaddy login page. While you are redirected, you may still access the standard Microsoft Admin Centers (admin.microsoft.com) post-login if your tenant configuration allows it.




