'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Cancel Unwanted Adobe Charges on Your Bank Account
Question details
The user wants to stop a recurring monthly charge of $9.99 from Adobe on their bank account.
- Product
- Adobe Subscriptions
- Device & OS
- not provided
- Scenario
- Managing personal online subscriptions and stopping unauthorized or unwanted recurring payments.
- Observed behavior
- A recurring $9.99 monthly charge from Adobe appears on the user's bank statement, and the subscription needs to be terminated.
Gather your bank statement, the email address associated with your Adobe or App Store account, and any receipt emails related to the charge before proceeding.
Cancel the Subscription via Your Adobe Account
Use this method if you purchased the subscription directly through the Adobe website.
Most direct Adobe subscriptions can be managed and canceled directly from the Adobe account dashboard.
Go to account.adobe.com and sign in using the email and password associated with the charge.
Click on 'Manage plan' for the subscription you wish to cancel.
Select 'Cancel your plan' and follow the on-screen instructions to complete the cancellation process.
Cancel the Adobe Subscription via Apple App Store
If you purchased the Adobe app subscription on an iPhone or iPad, you must cancel it through your Apple ID settings.
Contact Adobe Support for Unrecognized Charges
If you cannot locate the subscription in your account or suspect fraudulent activity, reach out directly to Adobe.
Avoid Pricey Subscriptions with WPS Office
Tired of expensive recurring charges for PDF editors and document tools? WPS Office offers a free, lightweight, and highly compatible alternative for editing PDFs, Word documents, Excel sheets, and PowerPoint presentations without forcing you into costly monthly subscriptions.
Frequently Asked Questions
Why am I being charged $9.99 by Adobe?
A $9.99 charge is typically for specific Adobe app subscriptions, such as the Adobe Acrobat Premium mobile app, Photoshop Express, or a standalone creative tool. It automatically renews monthly unless canceled.
Will I get a refund if I cancel my Adobe subscription?
Adobe generally provides a full refund if you cancel within 14 days of your initial order. Cancellations after 14 days are non-refundable, and your service will continue until the end of that month's billing period.
How do I stop an Adobe charge if I don't have an Adobe account?
If you are seeing charges but don't have an Adobe account, your card may have been used fraudulently. You should contact Adobe Support immediately with the transaction details or call your bank to dispute the charge and block future transactions.
