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How to Fix Missing Correct Answer Check Marks in Microsoft Forms Quizzes

Jason Miller Oct 23, 2026 868 views

Question details

Users are unable to find the correct-answer check mark or view respondent results when creating or editing a quiz in Microsoft Forms.

How to Fix Missing Correct Answer Check Marks in Microsoft Forms Quizzes

Product: Microsoft Forms
Device & OS: not provided
Scenario: Creating or editing a multiple-choice quiz in Microsoft Forms and attempting to designate the correct answer.
Observed behavior: The check mark icon used to designate the correct answer appears to be missing. This is often due to an interface update moving the icon to the left side, which conflicts with older Microsoft documentation showing it on the right.

Before you start

Ensure you are logged into your Microsoft 365 account and have active permissions to edit the specific quiz form you are working on.

Solution 1Recommended

Locate the Check Mark on the Left Side of the Answer Option

Microsoft recently updated the Forms interface, moving the correct answer check mark from the right side to the left side of the answer option.

If you are relying on older Microsoft help documentation, you might be looking for the check mark on the right side of the text box. The interface has been updated, and the button has shifted to the left.

Open the Quiz Question

Open your quiz in Microsoft Forms and click on the multiple-choice question you want to edit.

Hover Over the Answer Option

Hover your mouse cursor over the specific answer option you wish to designate as correct.

Select the Check Mark on the Left

Look to the far left of the text box to find the check mark icon. Click this check mark to set the option as the correct answer.

Locate the Check Mark on the Left Side of the Answer Option

Interface Change: Even if official screenshots show the check mark on the right, the left-side check mark functions exactly the same way for grading your quizzes.

Solution 2

Troubleshoot Browser and Cache Issues

If the check mark is completely absent from both sides, browser cache or extensions might be interfering with the Microsoft Forms web interface.

Solution 3

Adjust Quiz Settings for Respondent Results

If respondents cannot see the correct answers after completing the quiz, you need to adjust the form's visibility settings.

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Frequently Asked Questions

Why can respondents not see the correct answers after submitting the Microsoft Forms quiz?

This happens when the 'Show results automatically' option is turned off. You can enable it by clicking the three-dot menu in the upper right corner, selecting Settings, and toggling the option on.

Can I change the correct answer in Microsoft Forms after students have submitted the quiz?

Yes, you can edit the quiz at any time to change the correct answer. Microsoft Forms will automatically recalculate the scores and update the grades for all respondents based on your new correct answer.

Is there a way to add custom feedback messages for specific answer options?

Yes. When hovering over an answer option in the quiz editor, click the message icon (speech bubble) located next to the check mark. This allows you to display a customized explanation to respondents who select that specific option.

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