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How to Access Document Cloud Forms in Adobe Fill and Sign
Question details
The user wants to know if they can connect the mobile app to Document Cloud to access and edit forms that were started in the web application.
- Product
- Adobe Fill and Sign
- Device & OS
- iOS, Android
- Scenario
- Trying to synchronize and continue filling out PDF forms across web browsers and mobile devices.
- Observed behavior
- The iOS app allows accessing Document Cloud forms via Adobe ID sign-in, while the Android app lacks native synchronization, requiring users to finish forms in a web browser instead.
Ensure you have your Adobe ID credentials ready and that your mobile device has a stable internet connection to successfully sync cloud documents.
Access Document Cloud Forms on iOS Devices
Use the built-in Adobe ID sign-in feature on the iOS version of the Fill and Sign app to access your synced forms.
The iOS Fill and Sign app fully supports connecting to Document Cloud. By signing into your account, any forms you started on the web application will automatically appear in your mobile app.
Launch the Adobe Fill and Sign app on your iPhone or iPad.
Tap the Profile icon in the top corner and sign in using your Adobe ID credentials.
Navigate to your recent files or cloud storage section within the app to open and complete the forms synced from the web.
Workaround for Android Devices
If your Android app version does not support Document Cloud sign-in, use a mobile web browser to complete your forms.
Fill, Sign, and Sync PDFs Across All Devices with WPS Office
Skip the platform limitations. WPS Office provides native PDF form filling, electronic signatures, and seamless WPS Cloud synchronization across Windows, Mac, iOS, and Android devices.
- 1. Open your PDF: Launch WPS Office on your mobile device or desktop and open the PDF form you need to fill.
- 2. Fill and Sign: Tap the 'Fill & Sign' tool under the PDF tab to enter text, check boxes, or insert your saved signature.
- 3. Sync to Cloud: Save the document directly to WPS Cloud to instantly access and edit the completed form on any of your other devices.
Frequently Asked Questions
Why aren't my Document Cloud forms showing up on my Android app?
Certain versions of the Adobe Fill and Sign app for Android do not support Document Cloud sign-in. You may need to use the web application via your mobile browser or wait for an official app update that includes account synchronization.
Do I need a paid subscription to access forms on the mobile app?
No, you can sign in with a free Adobe ID to access your synced files, provided the specific mobile app version (like the iOS version) supports cloud synchronization.
Can I use the same Adobe ID on multiple devices to sync signatures?
Yes, using the same Adobe ID across your web browser, iOS, and Android devices is the standard method to synchronize your forms, custom text, and signatures wherever the cloud feature is supported.
