How to Change the Default Download Location for Document Cloud Files
Question details
The user wants to know how to change the directory where files downloaded from Adobe Document Cloud are saved on their local computer.

- Product
- Adobe Document Cloud
- Device & OS
- not provided
- Scenario
- Downloading PDF files from a cloud service to local storage and wanting to route them to a specific custom folder.
- Observed behavior
- Files are automatically saved to the browser's default download folder instead of a user-specified destination.
Ensure that the new destination folder you intend to use has sufficient local storage space and is readily accessible on your computer.
Adjust Your Web Browser's Download Settings
Since Document Cloud relies on your web browser to download files, you must change the default save location directly within your browser settings.
Adobe Document Cloud does not have an internal setting to change the download path when accessed via the web. Instead, it respects the default download directory configured in your web browser (such as Chrome, Edge, or Firefox).
Open Google Chrome and click the three-dot menu icon in the top-right corner of the window, then select 'Settings'.
In the left-hand sidebar of the settings menu, click on 'Downloads' to view your current file saving preferences.
Click the 'Change' button next to the 'Location' path. Browse through your file explorer to select your preferred folder (such as a local directory or a cloud-synced folder) and save the setting.
Alternatively, toggle on the switch for 'Ask where to save each file before downloading'. This will allow you to choose a specific destination manually every time you download a file from Document Cloud.

Manage and Download Cloud PDFs Easily with WPS Office
Avoid web browser setting complications by managing your PDF documents directly within the WPS Office desktop application. WPS Office integrates a powerful PDF reader with WPS Cloud, allowing you to easily save and export files to any desired local directory without relying on browser rules.
- 1. Open WPS Office: Launch the WPS Office desktop application and log in to your WPS account.
- 2. Access Cloud Files: Navigate to the 'Cloud' tab on the left sidebar of the home screen to view all your synced documents and PDFs.
- 3. Open and Export: Open the desired PDF file from the cloud, click on 'Menu' in the top-left corner, and select 'Save As'.
- 4. Choose Destination: Browse your local computer directories in the prompt, select your preferred download location, and click 'Save'.

Frequently Asked Questions
Why do my Document Cloud files automatically save to the Downloads folder?
By default, web browsers route all downloaded files to a standard 'Downloads' directory on your computer's hard drive. Web-based services like Adobe Document Cloud rely entirely on these browser settings to save files locally.
Can I set Document Cloud to ask where to save each file?
Yes, but this configuration must be done in your web browser, not the Document Cloud interface. In Chrome, go to Settings > Downloads and enable the 'Ask where to save each file before downloading' option.
Does changing the download location affect other downloaded files?
Yes. Modifying your browser's default download location is a global setting. It will affect all files you download through that specific web browser, including images, software installers, and documents from other websites.
What happens if my selected download folder runs out of storage space?
If the destination folder lacks sufficient storage space, the browser will fail to complete the download. You will receive an error message and must either free up space on that drive or change the download location to a drive with adequate capacity.




