Other PDF Issues

How to Customize the Default Message in Adobe Send for Outlook

Ayan Masood Oct 22, 2026 868 views

Question details

The user wants to change the default email text that is automatically inserted when sharing a PDF link via the Adobe Send add-in.

How to Customize the Default Message in Adobe Send for Outlook

Product: Adobe Send for Outlook
Device & OS: not provided
Scenario: Emailing a shared PDF link to a recipient using the Adobe Send integration in Microsoft Outlook.
Observed behavior: Adobe Send automatically inserts standard default text into the email body, and there is no obvious way to permanently customize or overwrite this template in the settings.

Before you start

Verify that your Microsoft Outlook application is functioning correctly and check if your organization restricts add-in configurations. Familiarize yourself with Outlook's built-in Quick Parts or template features, as you will need them for a workaround.

Solution 1Recommended

Use Outlook Quick Parts to Replace Default Text

Since Adobe Send does not natively allow permanent changes to its default text, you can use Outlook's Quick Parts feature to quickly overwrite the automated text with your own custom message.

The Adobe Send add-in is hardcoded to insert a specific message whenever you attach a PDF link. Currently, there is no supported way within the add-in settings to permanently change this default text.

As a reliable workaround, you can save your preferred custom message in Outlook's Quick Parts gallery and insert it in two clicks before sending the email.

Create your custom message

Open a new email in Outlook, type the custom message you want to use for sharing PDFs, highlight the text, navigate to the 'Insert' tab, click 'Quick Parts', and select 'Save Selection to Quick Part Gallery'.

Generate the Adobe Send link

Click the Adobe Send button in your Outlook ribbon to generate the PDF link. The add-in will insert the link along with its standard default message.

Replace the default message

Highlight the default text inserted by Adobe (be careful to leave the actual PDF link intact), go to the 'Insert' tab, click 'Quick Parts', and click your saved custom message to instantly replace the text.

Use Outlook Quick Parts to Replace Default Text

Manual Editing Required: You will need to perform this text replacement manually each time you send a PDF link via the add-in, as Adobe has not yet implemented a permanent signature or template setting for this feature.

Share PDFs Easily with WPS Office

Generate and Share PDF Links Seamlessly in WPS Office

Bypass rigid email add-ins by generating shareable PDF links directly within WPS Office. This gives you total control over the email message you send to your recipients without fighting automated default text.

1. Open your PDF in WPS Office: Launch WPS Office and open the PDF document you wish to share with your recipient.
2. Click the Share button: Locate and click the 'Share' button in the top right corner of the WPS Office interface.
3. Generate a shareable link: Select 'Create Link' to automatically upload the document to the secure cloud and generate a unique URL.
4. Paste into your custom email: Copy the generated link, open a blank email in Outlook, type your customized message without any restrictions, paste the link, and hit send.

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Frequently Asked Questions

Can I permanently change the default text in Adobe Send for Outlook?

No, there is currently no supported setting or native feature in the Adobe Send add-in to permanently alter or save a new default message. You must manually edit the text each time you generate a link.

How can I speed up editing the Adobe Send email message?

You can use the 'Quick Parts' feature in Microsoft Outlook. Save your preferred custom message as a Quick Part, then easily insert it from the Insert menu to replace the Adobe Send default text before sending the email.

What happens if I just share a standard cloud PDF link instead?

If you generate a standard shareable link using a cloud service or a program like WPS Office instead of the Adobe Send add-in, you can simply paste the raw link into a blank email. This allows you to freely type any message from scratch without dealing with automated templates.

PDF Troubleshooting