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PDF Opening Issues

How to Fix Blank PDF Pages in OneNote on Other Devices

Steve KSteve K Oct 21, 2026 868 views

Question details

Users need a reliable way to ensure inserted PDFs display correctly in OneNote across all synced devices.

How to Fix Blank PDF Pages in OneNote on Other Devices
Product
Microsoft OneNote
Device & OS
not provided
Scenario
Syncing a notebook with embedded PDFs to view on secondary computers or mobile devices.
Observed behavior
Inserted PDF pages appear completely blank or fail to load on other devices, although typed notes remain visible.
Before you start

Ensure your OneNote application is updated to the latest version on all your devices and allow the current notebook to finish any pending synchronization.

Solution 1Recommended

Insert the PDF Using the Printout Feature

Using the PDF Printout option converts each page into a separate image, ensuring the content renders properly on mobile devices and other computers.

When you simply attach a PDF in OneNote, mobile devices and secondary computers often fail to render the embedded file correctly. The PDF Printout feature bypasses this limitation by rasterizing the pages into standard images that any device can display.

1
Remove the damaged PDF

Open your OneNote notebook, select the embedded PDF file or the blank pages currently experiencing issues, and press the Delete key.

2
Select the PDF Printout option (Windows)

Navigate to the 'Insert' tab on the top ribbon, select 'PDF Printout', choose the desired PDF file from the dialog box, and click 'Insert'.

3
Select the PDF Printout option (Mac)

Click exactly where you want to insert the PDF on your note page. Go to 'Insert' in the menu bar, choose 'PDF Printout', select your file, and click 'Insert'.

4
Sync the notebook

Wait for the OneNote notebook to completely synchronize to the cloud before attempting to open the page on your mobile device.

Insert the PDF Using the Printout Feature
Manage Individual Pages: Because OneNote inserts each PDF page as a separate image, you can easily delete any unwanted pages by selecting them individually and pressing Delete.
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Frequently Asked Questions

Why do my embedded PDFs show up as blank pages in the OneNote mobile app?

The mobile versions of OneNote often struggle to render complex embedded PDF files natively. Inserting the PDF as a 'Printout' converts the document into standard images, which mobile apps can display perfectly.

Will using the PDF Printout feature increase my notebook's file size?

Yes. Because every page of the PDF is converted into a high-resolution image, the overall file size of the OneNote notebook will be larger compared to simply attaching the PDF file.

How can I remove specific pages from a PDF Printout in OneNote?

Since OneNote inserts each page of the printout as an individual image, you can simply click on the specific page you want to remove and press the Delete key on your keyboard.