How to Fix Fonts Not Embedding When Converting Word to PDF
Question details
Custom fonts fail to embed during Word to PDF conversion, resulting in missing symbols and broken page layouts.

- Product
- Word to PDF Converter
- Device & OS
- not provided
- Scenario
- Converting a Word document containing specialized custom fonts (such as a chess font) into a PDF file.
- Observed behavior
- The exported PDF does not retain the embedded font, displaying missing symbols and an incorrect page layout instead of the original text.
Verify that the custom font used in your document is correctly installed on your computer and check if the font provider explicitly allows commercial or document embedding.
Check Font Embedding Licenses and Re-export
Identify if the font has strict licensing restrictions and use proper PDF preset options to preserve fonts.
Many third-party fonts have digital rights management (DRM) or embedding restrictions set by their creators. If a font is marked as 'Restricted' or 'Print/Preview only', PDF converters will legally bypass embedding it to prevent unauthorized distribution.
Navigate to your system's Fonts folder (e.g., C:\Windows\Fonts in Windows). Right-click the problematic font, select 'Properties', and look at the 'Font embeddability' details to ensure it is set to 'Installable' or 'Editable'.
Open your document in your word processor. Go to 'File' and select 'Export to PDF' or 'Save As' and choose PDF from the format dropdown.
Click on 'Options' or 'Advanced Settings' in the save dialog. Locate the document options and ensure the 'Bitmap text when fonts may not be embedded' or 'Embed fonts in the file' checkbox is selected.
Click 'OK' to save the settings and then click 'Publish' or 'Export' to generate the new PDF file.

Convert Restricted Fonts to Images or Outlines
Bypass embedding restrictions by converting the specialized text into an image format before exporting to PDF.
Replace with a Universally Supported Alternative Font
Swap the restricted custom font with a widely supported, open-source equivalent that allows embedding.
Easily Convert Word to PDF with Embedded Fonts in WPS Office
WPS Office provides a highly capable PDF export engine that seamlessly handles font embedding, ensuring your specialized symbols and precise document layouts remain perfectly intact across all devices.
- 1. Open your document: Launch WPS Writer and open the document containing your custom fonts.
- 2. Select Export to PDF: Click the 'Menu' button in the top left corner and select 'Export to PDF'.
- 3. Configure advanced settings: In the export dialog window, click 'Advanced Settings' to view the embedding rules.
- 4. Generate the PDF: Ensure your custom fonts are not restricted, adjust the image quality if needed, and click 'Export' to create your perfect PDF.

Frequently Asked Questions
How do I know if a custom font has embedding restrictions?
You can check font embedding permissions by viewing the font's properties in your operating system. On Windows, locate the font in the Fonts folder, right-click it, select 'Properties', and look for 'Font embeddability'. If it says 'Restricted', it cannot be embedded.
Why do my specialized symbols appear as square boxes in the exported PDF?
Square boxes typically indicate that the PDF viewer cannot locate the necessary font data to display the character. This happens when the original font was not embedded during the Word to PDF conversion, usually due to licensing restrictions.
Can I force a restricted font to embed when saving as a PDF?
No, standard PDF conversion tools respect the legal embedding restrictions encoded into the font file by its creator. To resolve this, you must either acquire a commercial license that permits embedding, convert the text to an image, or use a different font.




