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How to Remove Corporate Email from Personal Devices Using Intune
Question details
Organizations need a method to remove corporate email data from lost or retired personal unmanaged iPhones.
- Product
- Microsoft Intune
- Device & OS
- iPhone
- Scenario
- An employee leaves the organization or loses their personal device (BYOD), and the IT admin must secure the corporate data.
- Observed behavior
- Administrators need to safely wipe enterprise data from the Outlook app while leaving the employee's personal device data and other applications completely unaffected.
Ensure you have Microsoft Intune administrator privileges and that Intune App Protection Policies (APP) are already deployed to the managed Outlook app on the user's device.
Perform a Selective Wipe Using Intune App Protection Policies
Use this method to selectively remove organizational data from a managed application like Outlook without enrolling or wiping the entire personal device.
Microsoft Intune allows administrators to create app selective wipe requests. This feature targets specific users and devices, removing only the corporate data associated with the user's organizational account while leaving personal accounts intact.
Open your web browser and sign in to the Microsoft Intune admin center using your administrator credentials.
In the left navigation pane, select 'Apps', then click on 'App selective wipe' under the Other section.
Click on 'Create wipe request'. In the new pane, click 'Select user' to search for and select the specific employee whose corporate data needs to be removed.
Choose the target unmanaged personal device from the user's device list. Then, select 'Outlook' (or the specific corporate app you wish to wipe).
Click 'Create' to submit the request. The wipe will be executed automatically.
Looking for a Lightweight, Cost-Effective Office Suite? Try WPS Office
While Microsoft Intune handles complex device management for enterprise environments, businesses looking for a lightweight, highly compatible, and affordable document solution can benefit from WPS Office. It provides powerful productivity tools with seamless migration from Microsoft Office.
- 1. Visit the WPS Office Website: Go to the official WPS Office website on your computer or mobile device.
- 2. Download the Installer: Click the free download button corresponding to your operating system.
- 3. Install and Open: Run the installer, complete the quick setup, and immediately open your existing Microsoft Office files.
Frequently Asked Questions
Does a selective wipe delete personal emails in the Outlook app?
No. When using Intune App Protection Policies to wipe corporate data, any personal email accounts configured in the same Outlook app remain completely untouched.
How long does an Intune selective wipe take to process?
The wipe request is typically processed within 30 minutes after the device connects to the internet and the user launches or attempts to access the managed application.
Can I selectively wipe data if the device is not enrolled in MDM?
Yes, Intune App Protection Policies (MAM-WE) are designed specifically to protect and wipe corporate app data on personal devices (BYOD) without requiring full Mobile Device Management enrollment.
