SharePoint Document Issues

How to Fix SharePoint Events Web Part Not Displaying Dates

Anum Mushtaq Oct 19, 2026 868 views

Question details

The user needs to resolve an issue where the SharePoint Online Events web part fails to display event dates, showing a blank area instead.

How to Fix SharePoint Events Web Part Not Displaying Dates

Product: SharePoint Online
Device & OS: not provided
Scenario: Viewing an Events web part that is configured to show events from multiple sites.
Observed behavior: Event information such as time and location appears correctly, but the date area remains completely blank despite dates being configured.

Before you start

Ensure you have the necessary edit permissions for the SharePoint site page and verify that the original event calendar entries actually contain valid start and end dates.

Solution 1Recommended

Verify Browser Caching and User Scope

Determine if the missing dates are caused by a localized browser issue or a site-wide problem affecting all users.

Browser cache or specific browser extensions can sometimes interfere with how SharePoint web parts render on your screen. Isolating the issue to your local machine is the first step in troubleshooting.

Open a private browsing window

Launch an InPrivate window in Microsoft Edge or an Incognito window in Google Chrome.

Access the SharePoint site

Log into your Microsoft 365 account and navigate to the SharePoint page containing the problematic Events web part.

Check the event dates

Observe if the dates are now displaying correctly. If they are, clearing your standard browser cache should resolve the issue.

Confirm with other users

Ask colleagues who have access to the same site if they are also experiencing the missing date issue on their devices.

Diagnostic Tip: If the dates appear normally for other users, the issue is strictly related to your local browser environment.

Solution 2

Recreate the Events Web Part

A corrupted web part configuration can cause rendering issues. Deleting and re-adding the web part often restores standard functionality.

Solution 3

Contact Microsoft 365 Support

If the issue persists across all browsers and affects all users, it requires backend troubleshooting by Microsoft Support.

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Frequently Asked Questions

Why does the SharePoint Events web part show the wrong time zone?

The time zone is controlled by the SharePoint site's regional settings. A site owner can update this by navigating to Site Settings > Regional settings and selecting the correct time zone for the site.

Can I change how the event dates are displayed in the web part?

Yes. By editing the Events web part, you can toggle between 'Filmstrip' and 'Compact' layouts, which automatically changes the visual arrangement of the date blocks and event details.

Why are events from connected SharePoint sites not showing up immediately?

When configuring the Events web part to pull data from multiple sites, SharePoint relies on its search indexing service. It may take a few minutes for newly created events on other sites to be indexed and appear on the main rollup page.

Document & File Issues