Attachment Issues

How to Use the Adobe Send Add-in for Microsoft Outlook

Elise Williams Oct 19, 2026 868 views

Question details

The user is inquiring about the availability and function of an Adobe Send integration for Microsoft Outlook to handle large email attachments.

How to Install and Use the Adobe Send Add-in in Microsoft Outlook

Product: Microsoft Outlook
Device & OS: not provided
Scenario: Needing to send files that exceed standard email attachment limits and wanting to securely share and track documents.
Observed behavior: Looking for a native way to integrate Adobe's file-sharing and tracking capabilities directly into the Microsoft Outlook interface.

Before you start

Ensure you have a stable internet connection and an active Adobe Document Cloud or Acrobat subscription before attempting to use the add-in features.

Solution 1Recommended

Install and Use the Adobe Send Add-in

Download the official Adobe add-in to seamlessly attach and track large files directly within your Outlook email drafts.

The Adobe Send add-in integrates directly into your Microsoft Outlook ribbon. Instead of attaching a heavy file directly to the email, it uploads your large files to Adobe Document Cloud and inserts a secure, trackable link into your message, successfully bypassing standard email attachment size limits.

Download the add-in

Visit the official Adobe website or the Microsoft AppSource store to download the Adobe Send or Adobe Acrobat add-in for Microsoft Outlook.

Run the installer

Close Microsoft Outlook, run the downloaded installer, and follow the on-screen instructions to complete the setup.

Launch Outlook and authenticate

Open Microsoft Outlook. Click on the newly added 'Adobe Send' or 'Document Cloud' icon in the top ribbon and sign in with your Adobe ID.

Attach large files

Compose a new email, click 'Attach File via Adobe Send', and select your large document. The file will upload to the cloud, and a clickable link will automatically be inserted into your email body.

Track Your Files: You can track when the recipient opens or downloads the file by using the 'Track and Manage' feature located in the Adobe add-in menu.

Solution 2

Enable the Add-in if Missing

If you have installed Adobe Acrobat or the Adobe Send tool but cannot see the add-in in your ribbon, it may be disabled in Outlook's settings.

Free Microsoft Office alternative

Share Large Documents Effortlessly with WPS Office

Instead of relying on expensive third-party add-ins for Microsoft Office, switch to WPS Office. It provides robust built-in PDF tools and seamless cloud sharing, allowing you to send large files as secure web links without worrying about email attachment limits or complicated configurations.

1. Open your document in WPS Office: Launch WPS Office and open the large document or PDF you wish to share.
2. Click on the Share button: Locate and click the 'Share' button in the top right corner of the application interface.
3. Generate a sharing link: Select 'Create Link' to upload the file to WPS Cloud instantly. Copy the generated link and paste it into any email client to bypass attachment limits.

Fully compatible with Microsoft Office formats (Word, Excel, PowerPoint) and Adobe PDFs.Built-in cloud storage integration for generating instant, secure file-sharing links.Advanced PDF editor to compress, split, and manage large documents natively.Lightweight design that won't slow down your computer with heavy add-ins.

microsoft office alternative - wps office

Frequently Asked Questions

Why is the Adobe Send add-in missing from my Outlook ribbon?

The add-in might be inactive. Go to File > Options > Add-ins in Outlook, select COM Add-ins, click Go, and ensure the Adobe Send or Document Cloud add-in box is checked.

What is the maximum file size I can attach using Adobe Send in Outlook?

While standard Outlook attachments are often limited to 20MB, the Adobe Send add-in allows you to share massive files by uploading them securely to Adobe Document Cloud and sending a lightweight link instead.

Does the recipient need an Adobe account to open files sent via Adobe Send?

No, the recipient does not need an Adobe account or any special software. They can simply click the link in your email to view or download the file directly from their standard web browser.

Can I stop sharing a file after I have sent the email?

Yes. You can open the 'Track and Manage' section from the Adobe add-in in Outlook to revoke access, effectively unsharing the file even after the email has already been sent to the recipient.

Outlook & Email Problems