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How to Install and Use the Adobe Send and Track Plug-In for Outlook 2016
Question details
The user wants to find out if the Adobe Send and Track plug-in is compatible with Microsoft Outlook 2016 and needs instructions on how to install and enable it.
- Product
- Adobe Acrobat DC / Microsoft Outlook 2016
- Device & OS
- not provided
- Scenario
- Sending large PDF attachments and tracking document views directly from the Outlook 2016 email client.
- Observed behavior
- The user is seeking confirmation of compatibility and the correct installation sequence for integrating Adobe Document Cloud services with Outlook 2016.
Ensure that you have Microsoft Outlook 2016 installed and fully updated on your computer, and that you have an active Adobe Acrobat DC license, as the plug-in requires both programs to be properly authenticated.
Install the Plug-In Automatically via Adobe Acrobat DC
The Adobe Send and Track plug-in is automatically installed with Adobe Acrobat DC when a compatible version of Outlook is detected on your system.
Adobe integrates its Document Cloud features directly into Microsoft Outlook. The easiest way to get the plug-in is to ensure Outlook is installed before installing or updating Acrobat DC.
Ensure that Microsoft Outlook 2016 is completely closed before you begin the installation process to prevent file conflicts.
Download and install the latest version of Adobe Acrobat DC from the official Adobe website. If you already have it installed, open Acrobat, go to 'Help', and select 'Check for Updates'.
During the installation or update process, Acrobat will automatically detect Outlook 2016 and install the Send and Track (Document Cloud) plug-in.
Open Microsoft Outlook 2016 and click 'New Email'. You should now see the Adobe Send & Track or Document Cloud icon located in the message ribbon.
Manually Enable the Adobe Add-In in Outlook 2016
If the plug-in was installed but does not appear in your ribbon, it may have been disabled by Outlook's add-in manager.
Manage Your Emails and PDFs Seamlessly with WPS Office
While Microsoft Outlook and Adobe Acrobat are common tools, they can be expensive and resource-heavy. WPS Office offers a lightweight, free alternative with excellent compatibility for Microsoft Office formats. It features an integrated PDF toolkit, allowing you to view, edit, and manage PDF documents directly within the suite without needing complex third-party plug-ins.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the software on your device.
- 3. Explore the Built-In PDF Tools: Open WPS Office and navigate to the 'PDF' tab to start reading, editing, or converting your PDF files without needing any external add-ins.
Frequently Asked Questions
Why is the Adobe Send and Track button missing in Outlook 2016?
The button might be missing if the add-in was disabled by Outlook for slowing down the application startup, or if you installed Outlook after installing Acrobat DC. You can enable it via File > Options > Add-ins in Outlook, or simply run a repair on your Adobe Acrobat installation.
Does Adobe Send and Track work with older versions of Outlook?
Yes, Adobe Send and Track (now often branded as Adobe Document Cloud) generally supports Outlook 2010, 2013, and 2016. However, it is strongly recommended to use the latest version of Adobe Acrobat DC to ensure full compatibility, security, and feature access.
Can I send very large PDF files using the Adobe plug-in in Outlook?
Yes, the primary purpose of the Adobe Send and Track plug-in is to bypass Outlook's traditional email attachment size limits. It uploads your large PDF files to Adobe Document Cloud and automatically inserts a shareable, tracked link into your email.
