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Office Installation Errors

How to Install the Adobe Send Outlook Plug-In After SendNow End of Life

Natalie TaylorNatalie Taylor Oct 19, 2026 868 views

Question details

Users need to install the Adobe Send plug-in for Microsoft Outlook as a replacement for the discontinued Adobe SendNow service.

How to Install the Adobe Send Outlook Plug-In After SendNow End of Life
Product
Microsoft Outlook and Adobe Send
Device & OS
not provided
Scenario
Attempting to send large files via email after Adobe SendNow has reached its end of life.
Observed behavior
SendNow features are no longer functional in Outlook, requiring users to find and install the new Adobe Send plug-in to restore file-sharing capabilities.
Before you start

Ensure that Microsoft Outlook is completely closed before starting the installation, and verify that you have an active Adobe account credential to log into the new service.

Solution 1Recommended

Download and Install the Adobe Send Plug-in Manually

Download the official Adobe Send plug-in installer to restore large file sharing functionality in Microsoft Outlook.

Since Adobe SendNow has been officially discontinued and replaced by Adobe Send, the old integration will no longer work. You must install the latest Adobe Send plug-in to continue tracking, managing, and sending large files directly from your email client.

1
Visit the official Adobe Send page

Open your web browser and navigate to the official Adobe page titled 'Send Large Files Online - Share, Control, Track & Manage | Adobe Send'.

2
Download the plug-in installer

Locate the download section for the Outlook plug-in on the Adobe website and click the download button to save the installer package to your computer.

3
Run the setup wizard

Double-click the downloaded setup file. Follow the on-screen instructions in the installation wizard, accept the terms, and complete the installation process.

4
Restart Microsoft Outlook

Open Microsoft Outlook. You should now see the Adobe Send tools available in your top ribbon menu. You may be prompted to sign in with your Adobe ID.

Download and Install the Adobe Send Plug-in Manually
Installation Issues: If you encounter any persistent errors during the setup process, it is highly recommended to reach out directly to Adobe Support for specialized troubleshooting.
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Frequently Asked Questions

What happened to Adobe SendNow?

Adobe SendNow reached its end of life and was entirely replaced by the Adobe Send service. To continue using Adobe's file-sending features in Outlook, users must transition to the new Adobe Send plug-in.

Why is the new Adobe Send plug-in not showing up in Outlook?

The plug-in might have been disabled by Outlook for performance reasons. To fix this, open Outlook, go to File > Options > Add-ins, select COM Add-ins next to 'Manage', click 'Go', and check the box next to Adobe Send.

Are there other ways to send large files without installing an Outlook plug-in?

Yes. You can upload your large files to cloud storage services like OneDrive, Google Drive, or WPS Cloud, and simply paste the shared download link into your email body.