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Fix All Company Community Missing from SharePoint Viva Engage Web Part
Question details
The user is unable to select the 'All Company' community as a source in the SharePoint Conversations web part, even though manually created communities appear correctly.
- Product
- SharePoint / Viva Engage
- Device & OS
- not provided
- Scenario
- Configuring a SharePoint Conversations web part to display the company-wide Viva Engage feed.
- Observed behavior
- The 'All Company' community is missing from the selectable list of communities in the web part properties.
Ensure you have Site Owner or Member permissions in SharePoint to edit pages and add web parts, and verify that you can access the All Company community directly via the Viva Engage web interface.
Use the Embed Web Part as a Workaround
Since the native Conversations web part is experiencing a synchronization glitch with the default community, you can use the Embed web part to manually display the All Company feed.
This method bypasses the built-in Conversations web part selection limit by utilizing the direct HTML iframe embed code generated by Viva Engage.
Open Viva Engage in your browser, navigate to the 'All Company' community, click the settings or share icon on the right side of the page, and select 'Embed this community in your site' to copy the provided script code.
Navigate to the SharePoint page where you want to display the feed and click 'Edit' in the top right corner.
Hover your mouse over the desired section, click the '+' icon to add a new web part, and search for 'Embed'. Select the Embed web part.
In the Embed web part property pane on the right side, paste the Viva Engage embed code into the 'Website address or embed code' field.
Close the property pane and click 'Republish' or 'Save as draft' at the top of the page to apply the workaround.
Contact Microsoft 365 Support for Native Fix
Because the All Company community should natively appear in the Conversations web part by default, this missing source is likely a backend tenant bug requiring Microsoft's intervention.
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Frequently Asked Questions
Why is only the All Company community missing from my SharePoint web part?
The 'All Company' (often renamed to 'Storyline' or a custom company name) is a system-generated default group in Viva Engage. Occasionally, backend API synchronization issues prevent these default system groups from populating in SharePoint web parts, while manually created groups continue to function normally.
Will the embed code workaround update the Viva Engage feed in real-time?
Yes, the Embed web part acts as a direct frame to the Viva Engage platform. Any new posts, reactions, or comments in the All Company community will reflect immediately when users interact with or refresh the SharePoint page.
Do users need a Viva Engage license to view the embedded feed in SharePoint?
Yes. Regardless of whether you use the native Conversations web part or the Embed workaround, users must be logged into SharePoint with a Microsoft 365 account that includes a valid Viva Engage license and appropriate permissions to view the community content.
