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Fix SharePoint Planner Web Part Error: We Could Not Load Your Plan

Aamir Naveed Akram Oct 22, 2026 868 views

Question details

Users are unable to load a Planner plan within a SharePoint web part, even though the same plan works perfectly in Microsoft Teams and Planner.

How to Fix SharePoint Planner Web Part Error: We Could Not Load Your Plan

Product: Microsoft SharePoint
Device & OS: not provided
Scenario: Embedding and viewing a Microsoft Planner plan using the Planner web part on a SharePoint site page.
Observed behavior: The SharePoint web part fails to display the plan and throws the error message, 'We could not load your plan. Please try again later.' This is often triggered by the presence of recurring tasks.

Before you start

Verify that you have the appropriate permissions to view the Microsoft 365 Group associated with the plan, and confirm that the plan opens normally in the standalone Microsoft Planner web application.

Solution 1Recommended

Identify and Remove Recurring Tasks

Since recurring tasks are a known compatibility trigger between Planner and SharePoint online, temporarily removing them is the most effective way to restore web part functionality.

Microsoft has identified a compatibility bug where plans containing recurring tasks fail to render inside the SharePoint Planner web part. Removing or modifying these tasks can bypass the error until a service-side patch is deployed.

Open Microsoft Planner

Navigate to Microsoft Planner directly via your web browser or open the plan inside Microsoft Teams where it is known to function correctly.

Locate Recurring Tasks

Review your active task list and identify any tasks that are configured with a recurring schedule (e.g., daily, weekly, or monthly).

Modify or Delete the Tasks

Edit the recurring tasks to remove the recurrence setting, or temporarily delete them from the plan to test the connection.

Refresh the SharePoint Page

Return to your SharePoint site and refresh the page containing the Planner web part to check if the plan now loads successfully.

Workaround Successful: If the plan loads after removing recurring tasks, you will need to manage recurring items manually or keep them out of this specific plan until Microsoft releases a permanent fix.

Solution 2

Test with a Blank Alternative Plan

Testing a brand-new plan helps determine whether the issue is isolated to a specific plan's data or a broader SharePoint web part failure.

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Frequently Asked Questions

Why does my Planner load properly in Teams but fail in SharePoint?

This is typically caused by a specific compatibility bug between the SharePoint Planner web part rendering engine and certain task configurations, like recurring tasks. The native Planner app and Microsoft Teams do not use the same rendering component, allowing them to bypass the error.

Will fixing my SharePoint site permissions resolve this specific error?

Usually, no. If you can open and edit the plan correctly in Microsoft Planner or Teams, your permissions are already configured correctly. The 'We could not load your plan' error in SharePoint is almost always related to web part rendering issues or recurring tasks.

How can I escalate this issue if removing recurring tasks does not work?

If standard troubleshooting fails, a Microsoft 365 administrator must log into the Microsoft 365 Admin Center, navigate to the 'Support' section, and create a new service request to report the Planner web part failure directly to Microsoft.

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