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How to Move Pinned Items in Microsoft Viva Engage

Natalie TaylorNatalie Taylor Oct 12, 2026 869 views

Question details

The user wants to know if it is possible to rearrange or move pinned items within Viva Engage (Communities app) in Microsoft Teams.

How to Move Pinned Items in Microsoft Viva Engage
Product
Microsoft Viva Engage
Device & OS
not provided
Scenario
Trying to organize or rearrange pinned resources within a Viva Engage community.
Observed behavior
The ability to move pinned items may vary or be restricted based on current app design and organization policies.
Before you start

Ensure you are logged into Microsoft Teams with the necessary permissions, and check if there are any pending updates for your Teams desktop or web application.

Solution 1Recommended

Reviewing App Capabilities and Admin Policies

Follow these steps to check if item rearrangement is available in your version of Viva Engage or if it requires administrator configuration.

The ability to drag, drop, or rearrange pinned items and resources in Viva Engage heavily depends on the latest Microsoft service updates and your organization's setup policies. Occasionally, design changes by Microsoft may temporarily or permanently alter how pinned items are organized.

1
Check Teams Desktop and Web App

Open Microsoft Teams on both your desktop application and your web browser. Navigate to your Viva Engage Communities app to see if the ability to drag and drop pinned items differs between platforms.

2
Review Admin App Policies

If the feature is missing, your Teams administrator should review the Microsoft Viva Engage and Communities app management policies in the Teams Admin Center to ensure the app is fully updated and permissions are granted.

3
Submit Feedback to Microsoft

If rearranging pinned items is no longer supported in the current UI, click on the Help or Feedback icon within the Viva Engage app to submit a feature request directly to Microsoft.

Reviewing App Capabilities and Admin Policies
Administrator Guidance: Teams administrators can find detailed app deployment and management documentation for Viva Engage on the official Microsoft Support website.
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Frequently Asked Questions

Who can pin items in a Viva Engage community?

Typically, community administrators have the authority to pin files, links, and posts to the top of a Viva Engage community feed to ensure important resources are easily accessible.

Why are my pinned items not updating for other users?

This could be due to caching issues or sync delays across Microsoft Teams. Ask users to refresh their Teams client or check the web version of Viva Engage.

Can I pin multiple posts in Viva Engage?

Viva Engage allows administrators to pin specific resources, but there may be limits on the number of items or posts that can be pinned simultaneously depending on the current platform design.