How to Move Pinned Items in Microsoft Viva Engage
Question details
The user wants to know if it is possible to rearrange or move pinned items within Viva Engage (Communities app) in Microsoft Teams.

- Product
- Microsoft Viva Engage
- Device & OS
- not provided
- Scenario
- Trying to organize or rearrange pinned resources within a Viva Engage community.
- Observed behavior
- The ability to move pinned items may vary or be restricted based on current app design and organization policies.
Ensure you are logged into Microsoft Teams with the necessary permissions, and check if there are any pending updates for your Teams desktop or web application.
Reviewing App Capabilities and Admin Policies
Follow these steps to check if item rearrangement is available in your version of Viva Engage or if it requires administrator configuration.
The ability to drag, drop, or rearrange pinned items and resources in Viva Engage heavily depends on the latest Microsoft service updates and your organization's setup policies. Occasionally, design changes by Microsoft may temporarily or permanently alter how pinned items are organized.
Open Microsoft Teams on both your desktop application and your web browser. Navigate to your Viva Engage Communities app to see if the ability to drag and drop pinned items differs between platforms.
If the feature is missing, your Teams administrator should review the Microsoft Viva Engage and Communities app management policies in the Teams Admin Center to ensure the app is fully updated and permissions are granted.
If rearranging pinned items is no longer supported in the current UI, click on the Help or Feedback icon within the Viva Engage app to submit a feature request directly to Microsoft.

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Frequently Asked Questions
Who can pin items in a Viva Engage community?
Typically, community administrators have the authority to pin files, links, and posts to the top of a Viva Engage community feed to ensure important resources are easily accessible.
Why are my pinned items not updating for other users?
This could be due to caching issues or sync delays across Microsoft Teams. Ask users to refresh their Teams client or check the web version of Viva Engage.
Can I pin multiple posts in Viva Engage?
Viva Engage allows administrators to pin specific resources, but there may be limits on the number of items or posts that can be pinned simultaneously depending on the current platform design.




