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How to Remove Adobe Premium Pop-Up on Galaxy S23 When Opening Files
Question details
The user wants to stop the Adobe Acrobat Reader Mobile Premium subscription pop-up from appearing when attempting to open files on a Samsung Galaxy S23.
- Product
- Adobe Acrobat Reader Mobile
- Device & OS
- Android
- Scenario
- Attempting to open a document or file using the mobile device's file manager or an external app link.
- Observed behavior
- Instead of opening the file normally, the app redirects to the 'Create PDF' feature and prompts the user to purchase an Adobe Premium subscription.
Check the exact file extension of the document you are trying to open (e.g., .docx, .jpg, .pdf), as Adobe Acrobat Reader's behavior changes depending on the file format.
Verify the File Format and Use the Correct Application
Ensure you are opening a native PDF file, as opening non-PDF files in Acrobat Reader triggers the premium conversion tool.
Adobe Acrobat Reader is designed primarily for viewing PDF files. When you attempt to open a non-PDF file (such as a Word document or an image), the app automatically assumes you want to convert it to a PDF. This action triggers the 'Create PDF' feature, which is locked behind an Adobe Premium subscription paywall.
Open the 'My Files' app on your Samsung Galaxy S23 and navigate to the folder containing your document.
Look at the end of the file name. If it ends in .doc, .docx, .xls, .ppt, or .jpg, it is not a PDF file.
Long-press the non-PDF file, tap the 'More' icon (three dots), and select 'Open with'. Choose a compatible application (like WPS Office or Google Docs) instead of Adobe Acrobat Reader, and tap 'Always' to save your preference.
Open Any File on Galaxy S23 Without Premium Pop-ups Using WPS Office
Avoid unexpected premium paywalls when opening non-PDF files. WPS Office is a powerful all-in-one suite that lets you view, edit, and manage PDFs, Word documents, Excel sheets, and presentations on your Galaxy S23 without forced subscriptions.
- 1. Download the app: Install WPS Office for free from the Google Play Store on your Samsung Galaxy S23.
- 2. Grant file permissions: Open WPS Office and grant the necessary storage permissions so it can access your local documents.
- 3. Set as default: Go to your device's file manager, select a document, tap 'Open with', choose WPS Office, and set it as your default document reader.
- 4. View files instantly: Tap any supported file to open it instantly, completely bypassing any format conversion paywalls.
Frequently Asked Questions
Why does Adobe Acrobat Reader ask me to pay when I just want to view a file?
If you try to open a non-PDF file (like a Microsoft Word document or an image) in Adobe Acrobat, the app automatically launches its 'Create PDF' tool to convert it into a PDF. This conversion feature requires a paid Premium subscription.
How can I change the default app for opening files on my Galaxy S23?
You can change your default app by going to Settings > Apps > Choose Default Apps. Alternatively, open the 'My Files' app, long-press a document, select 'Open with', choose your preferred application (like WPS Office), and tap 'Always'.
Can I view standard PDFs on my Galaxy S23 without a paid subscription?
Yes. Basic PDF viewing is free in most applications, including Adobe Acrobat Reader, WPS Office, and the built-in Samsung Notes app. Premium subscriptions are generally only prompted when you try to use advanced editing or format conversion features.
