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How to Remove the 'Anyone' Option from Microsoft Bookings

Nimra Malik Oct 8, 2026 869 views

Question details

The user wants to remove the 'Anyone' option from their booking page while still allowing customers to select specific staff members.

How to Remove the 'Anyone' Option from Microsoft Bookings

Product: Microsoft Bookings
Device & OS: not provided
Scenario: Configuring staff selection options on a Microsoft Bookings service page to force customers to pick a specific individual.
Observed behavior: Enabling the staff selection feature automatically adds an 'Anyone' option to the dropdown, and there is no dedicated setting to remove it while keeping the individual staff selection active.

Before you start

Ensure you have administrator access to your Microsoft Bookings calendar to modify service configurations and staff assignment settings.

Solution 1Recommended

Workaround: Create Individual Services for Each Staff Member

Since Microsoft Bookings does not natively allow hiding the 'Anyone' option when staff selection is enabled, you can bypass this by creating dedicated services for each specific staff member.

This method involves turning off the general staff selection toggle and instead forcing the customer to choose the staff member at the service level.

Add a new service

Open Microsoft Bookings, navigate to the 'Services' tab on the left menu, and click on 'Add new service'.

Name the service after the staff member

Give the service a clear name that includes the staff member's name, for example, 'Consultation with John Doe'.

Assign the specific staff member

In the 'Assign staff' section, select only the individual staff member who should be booked for this service.

Disable general staff selection

Uncheck the box that says 'Allow customers to choose a particular staff member for the booking'. Since only one person is assigned, the 'Anyone' option will not appear.

Workaround: Create Individual Services for Each Staff Member

Service Organization: This workaround ensures customers are routed to the exact staff member they want without the risk of accidentally selecting an open pool of staff.

Solution 2

Verify Current Configurations and Submit Feedback

Check if any recent updates to Microsoft Bookings have introduced granular controls, or reach out to the community for alternative configurations.

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Frequently Asked Questions

Why does the 'Anyone' option appear in Microsoft Bookings?

The 'Anyone' option is integrated by default when you enable 'Allow customers to choose a particular staff member'. It is designed to maximize booking availability by automatically assigning the appointment to any staff member who is free during the requested time slot.

Can I hide certain staff members from the Booking page entirely?

Yes. You can go to the 'Staff' tab in your Microsoft Bookings dashboard, select the specific staff member, and uncheck the 'Hide on the bookings page' toggle or simply unassign them from specific services.

What happens if a customer selects the 'Anyone' option?

If a customer chooses 'Anyone', Microsoft Bookings will check the schedule of all staff members assigned to that service and allocate the booking to a random staff member who has availability at the selected time.

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