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How to Remove the Number 1 Notification Badge from Acrobat Reader on iPhone
Question details
The user needs to remove a persistent red notification badge (displaying the number 1) from the Acrobat Reader application icon on an iPhone.
- Product
- Acrobat Reader
- Device & OS
- iPhone (iOS)
- Scenario
- A red notification badge is stuck on the Acrobat Reader app icon, even when there are no apparent new notifications or unread alerts within the application.
- Observed behavior
- A number 1 badge remains visible on the app icon on the iPhone home screen. Standard attempts to clear it by simply opening the app do not resolve the issue immediately.
Ensure your iPhone is connected to the internet and verify whether you have any genuinely unread shared PDF comments or pending app updates in the App Store.
Toggle Acrobat Reader Notifications in iPhone Settings
Disabling and re-enabling notifications at the iOS system level is the most effective way to clear a stuck app badge.
Sometimes iOS caches notification badge statuses, causing them to persist even after the underlying alert is cleared. Toggling the system-level permissions forces the OS to refresh the app's badge status.
Navigate to your iPhone's home screen and tap the Settings app.
Scroll down through your list of installed apps and tap on 'Acrobat'.
Tap 'Notifications' and turn off the 'Allow Notifications' switch to completely disable alerts for the app.
Return to your home screen to check if the badge is gone. Once cleared, go back to Settings > Acrobat > Notifications and turn 'Allow Notifications' back on.
Clear In-App Alerts and Check for App Updates
The badge might be caused by a hidden internal app notification or a pending software update that needs your attention.
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Frequently Asked Questions
Why does my Acrobat Reader app have a red number 1 badge?
The red badge typically indicates an unread notification, an unviewed document comment, or a pending app update. Occasionally, an iOS synchronization glitch can cause the badge to get stuck even after you have read the notification.
Will deleting and reinstalling the app remove the notification badge?
Yes, uninstalling and reinstalling Acrobat Reader will clear the app's cache and reset its notification badge. However, ensure any local documents are backed up to Adobe Document Cloud or your device before deleting the app.
Can a pending iOS system update cause app badges to freeze?
Yes, outdated iOS versions can sometimes cause background synchronization issues with app badges. Go to Settings > General > Software Update to ensure your iPhone is running the latest iOS version to prevent these glitches.
