How to Remove the Red Notification Badge with Number 1 on Mobile Apps
Question details
The user wants to know how to clear a persistent red notification badge showing the number 1 on an app icon when there are no actual unread messages.

- Product
- Mobile Apps
- Device & OS
- iOS
- Scenario
- Trying to clear a stuck unread notification indicator from the home screen app icon to maintain a clutter-free interface.
- Observed behavior
- A red badge with the number 1 remains permanently displayed on the app icon despite reading all notifications and having no pending alerts.
Ensure you have thoroughly checked inside the app for any unread messages, pending updates, or account alerts before proceeding to disable the badge notifications entirely.
Disable the Badge App Icon in Device Settings
Turn off the specific badge notification feature for the app to force the red number indicator to disappear completely.
This method stops the operating system from displaying the red dot on the app's icon. You will still continue to receive standard banner notifications and alerts according to your device preferences.
Unlock your device and tap to open the 'Settings' app directly from your home screen.
Scroll down through the settings menu and select 'Notifications' to view all your installed apps.
Locate the application that is showing the stuck badge (such as Acrobat Reader) from the list and tap on its name.
Find the 'Badges' or 'Badge App Icon' option and tap the toggle switch to turn it off.

Restart Your Device
If you prefer to keep badges enabled for future alerts, restarting your device can clear the temporary cache and fix the stuck notification.
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Frequently Asked Questions
Why does my app show a notification badge when there are no unread messages?
This commonly occurs due to a synchronization delay between the app and the device's notification center, a hidden background alert, or a minor glitch in the app's cached data.
Will turning off the badge app icon stop me from receiving notifications?
No, turning off the badge app icon only removes the red dot and number on the home screen. You will still receive lock screen alerts, banners, and sounds based on your other notification settings.
How do I turn the red notification badge back on?
You can easily re-enable it at any time by navigating back to your device Settings, tapping on Notifications, selecting the app, and toggling the Badge App Icon switch back to the 'On' position.




