How to Securely Collect Sensitive Employee Information Using Adobe
Question details
User needs a secure method to collect highly sensitive information from new employees without relying on unsecured email transfers.

- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Onboarding new employees and gathering sensitive data such as Social Security numbers and dates of birth.
- Observed behavior
- Looking for a secure workflow to replace standard email for returning completed, highly sensitive employment documents.
Before collecting sensitive employee data, ensure your organization has established clear privacy policies and data retention protocols in accordance with local employment laws.
Use Adobe Acrobat Sign for Encrypted Form Collection
Utilize Adobe Acrobat Sign's secure workflows to request and collect authenticated, encrypted documents directly without emailing files.
Adobe Acrobat Sign allows you to send forms through a secure, encrypted web link. The employee fills out the form in their browser, and the data is transmitted back to you securely. This eliminates the risk of sensitive documents sitting in unprotected email inboxes.
Open Adobe Acrobat Sign and upload your employee onboarding document or PDF form.
Drag and drop the necessary text fields onto the document for the employee to enter their Social Security number, date of birth, and legal name.
Enter the new employee's email address and enable identity verification, such as a one-time password or knowledge-based authentication, to ensure only they can access the form.
Click send. The employee will receive a secure, unique link to access, fill out, and submit the information securely.

Create and Send Password-Protected PDF Forms
If you do not have Acrobat Sign, you can encrypt a standard PDF form using password protection before sending it to the employee.
Secure Employee Forms Using WPS PDF
WPS Office offers a powerful, lightweight PDF editor that allows you to easily create fillable forms and apply strong password encryption to protect sensitive employee data during transit.
- 1. Open your PDF in WPS Office: Launch WPS Office and open your employee onboarding PDF form.
- 2. Apply encryption: Go to the 'Protect' tab on the top ribbon and click on 'Encrypt'.
- 3. Enter a strong password: Check the option to set a 'Document Open Password', input a secure password, confirm it, and click 'Confirm'.
- 4. Save and share securely: Save the encrypted PDF and send it to your employee. Provide the password to them through a separate, secure communication channel.

Frequently Asked Questions
Why is standard email considered unsecured for sending sensitive forms?
Standard email is often transmitted and stored in plain text, meaning it can be intercepted by malicious actors or accessed if an account is compromised. Unless both the sender and receiver use end-to-end encrypted email services, sending unencrypted files containing SSNs or dates of birth poses a severe security risk.
What is a secure way to share a PDF password with an employee?
You should share the password via a completely different communication channel than the one used to send the document. Secure methods include an SMS text message, a secure messaging app, or a direct phone call. Never include the password in the same email as the encrypted file.
Can employees fill out password-protected PDFs on their mobile phones?
Yes, modern PDF readers, including the WPS Office mobile app and Adobe Acrobat Reader for mobile, support opening, entering a password, and filling out protected PDF forms on both iOS and Android devices.
Is password-protecting a PDF enough to comply with data protection laws?
Password protection and encryption are key components of compliance for data in transit. However, comprehensive compliance with laws like GDPR, CCPA, or HIPAA also requires proper secure storage, strict access controls, and adherence to data retention limits within your organization once the data is received.




