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How to Check if Microsoft 365 Billing Account Uses MCA or MOSA
Question details
The user needs to find out if their Microsoft 365 billing account is governed by a Microsoft Customer Agreement (MCA) or a Microsoft Online Subscription Agreement (MOSA).
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Managing Microsoft 365 subscriptions and reviewing organization billing agreements.
- Observed behavior
- The user requires the exact navigation path within the Microsoft 365 admin center to locate their active billing agreement type.
Ensure you have the Global Administrator or Billing Administrator role assigned to your account before attempting to view billing agreements.
View Billing Agreement Type in Microsoft 365 Admin Center
Use this method to directly check your active billing agreement type through the official Microsoft 365 admin portal.
Microsoft uses different types of agreements depending on when and how your subscription was purchased. Checking this in the admin center is the most reliable way to confirm your current agreement framework.
Open your web browser and sign in to the Microsoft 365 admin center using your administrator credentials.
In the left-hand navigation menu, locate and click on the 'Billing' section to expand the billing options.
Click on 'Billing accounts' from the expanded menu. Review the details on this page to identify whether your account uses a Microsoft Customer Agreement (MCA) or a Microsoft Online Subscription Agreement (MOSA).
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Frequently Asked Questions
What are MCA and MOSA in Microsoft 365?
MCA stands for Microsoft Customer Agreement, a modernized purchasing agreement designed to simplify the buying experience. MOSA stands for Microsoft Online Subscription Agreement, which is the older, legacy subscription model.
Why can't I access the Billing accounts page?
Access to the Billing accounts page requires specific administrator roles. If you cannot see it, you must request your organization's Global Administrator to grant you Billing Administrator privileges.
Will Microsoft automatically update my agreement from MOSA to MCA?
Yes, Microsoft has been gradually transitioning customers from MOSA to the newer MCA framework, usually upon subscription renewal or when purchasing new services.
