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How to Recover Missing Posts from a Microsoft Yammer News Feed
Question details
The user is trying to find and recover posts that have unexpectedly disappeared from a Microsoft Yammer (Viva Engage) news feed or user profile.
- Product
- Microsoft Yammer
- Device & OS
- not provided
- Scenario
- Posts are no longer showing up in the news feed, and the user needs to recover the missing content.
- Observed behavior
- Published posts and messages are missing from the Yammer news feed and the user's personal profile.
Verify your network connection and try refreshing the Yammer or Viva Engage page to ensure the missing posts are not caused by a temporary browser or loading error.
Verify Post Visibility with Colleagues
Determine if the issue is isolated to your account or affects the entire organization.
Before escalating the issue, it is important to confirm whether the content is truly deleted from the server or just hidden from your personal view.
Reach out to a coworker and ask them to search for the specific missing post in their Yammer or Viva Engage feed.
Have your colleagues navigate directly to your user profile to see if the missing post appears on their end.
Contact Microsoft Support for Recovery
If the post is missing for everyone, your Microsoft 365 administrator must contact support to investigate and restore the data.
Looking for a Reliable Office Suite? Try WPS Office
While WPS Office doesn't manage Microsoft Yammer data, it is an excellent free alternative for your daily document processing needs. Enjoy a lightweight suite that fully supports Microsoft Word, Excel, and PowerPoint formats with a familiar interface.
- 1. Visit the WPS Office website: Go to the official wps.com website to download the free installer for your device.
- 2. Install the software: Run the downloaded installation file and follow the simple on-screen instructions.
- 3. Start working instantly: Open WPS Office and seamlessly create or edit your Word, Excel, or PowerPoint files without compatibility issues.
Frequently Asked Questions
Why did my Yammer posts suddenly disappear?
Posts can disappear if they were accidentally deleted, removed by an administrator, or if there is a temporary syncing error between the Yammer servers and the Viva Engage interface.
Can a standard user recover deleted Yammer posts?
No, standard users do not have access to backend recovery tools. Only Microsoft 365 administrators can contact Microsoft Support to initiate a data recovery request.
Are Yammer and Viva Engage the same thing?
Yes, Microsoft rebranded Yammer to Viva Engage. You may still see both names used interchangeably across various Microsoft 365 interfaces and documentation.
