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PDF Conversion Issues

Fix Missing Content When Converting PDF to Word or Excel

Adam DavisAdam Davis Oct 23, 2026 869 views

Question details

The user is experiencing incomplete or garbled content when trying to convert a PDF file into editable Word or Excel formats.

How to Fix Missing Content When Converting PDF to Word or Excel
Product
PDF Converter
Device & OS
not provided
Scenario
Converting a PDF document to an editable Word or Excel file format for modifications or data extraction.
Observed behavior
The resulting Word or Excel document has missing, garbled, or incorrectly formatted text, particularly when the original PDF is scanned, damaged, or contains complex formatting.
Before you start

Before troubleshooting, verify if the source PDF is a standard text-based document or a scanned image file, as scanned documents require OCR (Optical Character Recognition) to extract text properly.

Solution 1Recommended

Determine if the PDF is Scanned and Apply OCR

If your PDF was created from a scanner, standard conversion will not extract the text without Optical Character Recognition (OCR).

A common reason for missing or garbled text during conversion is that the PDF is actually an image of a document rather than a text file. Basic converters cannot read the text inside images.

1
Test text selectability

Open the PDF file in your PDF viewer and attempt to highlight a specific word or sentence using your cursor.

2
Identify a scanned document

If you cannot select individual words and the cursor selects the entire page as a single image, the file is a scanned PDF.

3
Use an OCR tool

Utilize a PDF converter tool that features a built-in OCR function. Select the OCR option before starting the conversion to accurately recognize and extract the text into Word or Excel.

Determine if the PDF is Scanned and Apply OCR
OCR Accuracy: Ensure the source PDF has high clarity and contrast, as poor-quality scans can still result in minor typos even with advanced OCR software.
Seamless PDF Conversion

Easily Convert PDFs to Word and Excel with WPS Office

WPS Office provides a powerful built-in PDF toolkit with advanced OCR capabilities, ensuring accurate conversions from PDF to Word, Excel, and PowerPoint without losing formatting or content.

  1. 1. Open the PDF: Launch WPS Office and open your PDF file directly within the application.
  2. 2. Access PDF Tools: Navigate to the 'Tools' tab located on the top menu ribbon.
  3. 3. Select the conversion type: Click 'PDF to Word' or 'PDF to Excel' depending on your formatting needs.
  4. 4. Start conversion: Check the OCR option if your document is scanned, select your desired output language, and click 'Convert'.
Highly accurate PDF to Word and Excel conversionBuilt-in OCR technology for extracting text from scanned documentsFully compatible with Microsoft Office formats (.docx, .xlsx)Lightweight software suite with a familiar, easy-to-use interface
microsoft office alternative - wps office

Frequently Asked Questions

Why does my converted Word document show garbled symbols?

Garbled symbols usually occur when the original PDF uses custom, non-standard, or improperly embedded fonts that the converter cannot interpret. Re-saving the PDF or using a converter with advanced OCR capabilities can often bypass this encoding issue.

Can I convert a password-protected PDF to Excel?

Yes, but you must first have the correct password to unlock the document. Once you open the file in your PDF converter and enter the password, you can proceed with the standard PDF to Excel conversion process.

Why are images and charts missing after PDF conversion?

Some basic PDF converters are only designed to extract plain text and will ignore graphical elements. To retain images, charts, and original page layouts, ensure you are using a premium PDF converter tool that supports exact layout retention.

Is OCR necessary for all PDF to Word conversions?

No, OCR is only required if the source PDF is a scanned image or photograph. If the PDF was originally created and exported directly from a digital word processor, standard conversion will perfectly extract the text without needing OCR.